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Odd Installation Error
Last Post 02 Jan 2007 12:04 PM byMichael Perillo. 3 Replies.
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Michael Perillo
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02 Jan 2007 12:04 PM  
1st off - I'm a newb at DNN but have experience with other CMS and the web in general. I tried installing the google analytics module for our 4.0 installation on www.uschinabiz.com and encountered the following error (at bottom) StartJob Starting Installation StartJob Reading files Info Loading DNNStuff.GoogleAnalytics.dll Info File DNNStuff.GoogleAnalytics.dll read successfully Info Loading EditGoogleAnalytics.ascx Info File EditGoogleAnalytics.ascx read successfully Info Loading GoogleAnalytics.ascx Info File GoogleAnalytics.ascx read successfully Info Loading GoogleAnalytics.dnn Info File GoogleAnalytics.dnn read successfully Info Loading Version.txt Info File Version.txt read successfully EndJob Reading files done. StartJob Reading DNN file Info DNN file is in valid 3.0 format. Info ... Info Loading files info Info Loading Modules info Info Loading Control info for 'DNNStuff - Google Analytics' module EndJob Dnn load finished successfully StartJob Begin Sql execution EndJob Finished Sql execution StartJob Creating files Failure ExceptionSystem.UnauthorizedAccessException: Access to the path 'D:\WWWRoot\uschinabiz.com\www\DesktopModules\DNNStuff - Google Analytics' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) at DotNetNuke.Modules.Admin.ResourceInstaller.PaDnnInstallerBase.CreateModuleFile(PaFile File, PaFolder Folder) at DotNetNuke.Modules.Admin.ResourceInstaller.PaDnnInstallerBase.CreateFiles(PaFolder Folder) at DotNetNuke.Modules.Admin.ResourceInstaller.PaDnnInstallerBase.Install(PaFolderCollection folders) at DotNetNuke.Modules.Admin.ResourceInstaller.PaInstaller.Install() I posted this on another forum and someone asked whether I checked access rights to that particular physical path for the asp.net worker process identity? Of course I had no idea what they were talking about :) Any ideas on some practical steps I can take to fix this set of errors?
Richard Edwards
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02 Jan 2007 12:37 PM  
Yes, it indeed sounds like a permission problem. You should probably check out the DNN installation instructions and make sure that the permissions are set correctly. I found a page that [url=http://www.dotnetnukerocks.com/tabid/991/Default.aspx]explains the proper permissions[/url]. Hope this helps.


Richard Edwards
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Michael Perillo
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03 Jan 2007 10:34 AM  
Since we have a web hosting company that has control over all that area, I copied the page you linked to and sent it along to them. They emailed me back with. [quote] It appears all your DotNetNuke files are located in /www/bin for usachinabiz. We have applied the Network Service user with read/write permissions on the bin folder. If there is a different folder you need to have permissions adjusted on please let us know.[/quote] However we still get the following error: [quote]ExceptionSystem.UnauthorizedAccessException: Access to the path 'D:\WWWRoot\uschinabiz.com\www\bin\Code5Systems.GoogleAnalytics.dll' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access) at DotNetNuke.Modules.Admin.ResourceInstaller.PaDnnInstallerBase.CreateFile(String FullFileName, Byte[] Buffer) at DotNetNuke.Modules.Admin.ResourceInstaller.PaDnnInstallerBase.CreateBinFile(PaFile File) at DotNetNuke.Modules.Admin.ResourceInstaller.PaDnnInstallerBase.CreateFiles(PaFolder Folder) at DotNetNuke.Modules.Admin.ResourceInstaller.PaDnnInstallerBase.Install(PaFolderCollection folders) at DotNetNuke.Modules.Admin.ResourceInstaller.PaInstaller.Install()[/quote] Looking at what the support guys sent me, and what is in http://www.dotnetnukerocks.com/tabid/991/Default.aspx, it looks like they covered it - however the module doesn't load. Anything we missed?
Richard Edwards
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03 Jan 2007 11:07 AM  
Hmm, still looks like a permission problem to me. Is this running on Windows 2003? Have you installed any other 3rd party modules successfully? I just noticed that the error is with Code5Systems.GoogleAnalytics.dll which isn't my Google Analytics Module. Have you tried installing mine to see if it works? I think you still might have issues with permissions though.


Richard Edwards
DNNStuff Founder
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